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Hosting Facility Information – London, GB

The Docklands Hosting centre provides a carrier class location in which to host your data.The data centre incorporates high security, uninterrupted power supply and the latest fire suppression systems as standard.

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Network Infrastructure

Alentus UK has significant advantages over other providers:

Alentus UK operates BGP (border gate protocol) on it's network. Where other providers are reliant solely on a single network, Alentus UK takes network feeds from a number of different internet providers and telecom providers. Hosting equipment at the heart of the UK Internet, Docklands provides unparalleled stability and redundancy with all internet feeds taken from providers in the same building thus removing the historical unreliability of telecommunication circuits.

SLA (Service Level Agreement). Alentus UK offers an SLA of 100%. In the unlikely event of Alentus UK maintaining service below 100%, Alentus UK will credit you with 1 day of service for every hour of outage up to a maximum of 25 days each calendar month.

Alentus UK maintains a minimum of 40% headroom on its core network at all times.

Server Backup

Alentus UK is able to provide a wide range of backup options which can be purchased in addition to your base service. Tape rotation services are included free of charge.

Remote "Hands"

Alentus UK provide free remote "hands" up to 15 minutes per day. This service can cover such items such as server restarts, tape rotation, or maintenance work. Alentus UK are also available on aconsultancy basis to install applications and server software and to provide advice on your server.

Additonal Service Options

  • Offsite tape storage
  • Remote hands
  • Firewall provision, implementation and management
  • Server & application monitoring
  • Network design and implementation
  • Server and Network equipment supply
  • IP KVM access
  • Intrusion protection/detection
  • Data backup
  • Server maintenance
  • Arrangement of telecommunication circuits (PSTN/ISDN/Megastream etc.)
  • Server installation

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